Domain Questions and Answers

A domain name is an address on the internet.  For example, Chain Reaction Web's Domain name is chainreactionweb.com.
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The only characters allowed in a domain name are the 26 letters of the standard alphabet, numbers 0-9, and hyphens (-).  A domain name cannot begin or end with a hyphen, but it can contain a hyphen. The Internet Corporation for Assigned Names and Numbers, also know as ICANN serves as the governing body for domain name registration. ICANN is currently allowing up to 67 characters in total including the tld.  (.com, .net, .biz, etc.)

Below are examples of acceptable domain names that Chain Reaction Web can register for you:

• sample.com
• sample.net
• sample.org

Below are examples of unacceptable domain names that Chain Reaction Web cannot register:

• www.sample.org
• http://sample.com
• illegal_a b characters.net (the underscore and the space are not acceptable characters in a Domain Name)

Chain Reaction Web will not register www.sample.org because the registry is not able to register the alpha sequence "www." due to it not being apart of the name. If you would like a domain name with the address www.sample.org you would simply register sample.org. The "www." sequence will be added to the name by your service provider or by the System Administrator at sample.org. The same principle applies to http://sample.com because the "http://" is not part of the name.

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No, if a domain name is not available you cannot register the desired domain name.  In many cases the domain name is under contract even if it appears to be available for use. 
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The organization or the person listed in the "Whois" as the Registrant is considered the owner of the domain for the length of the contract period.
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Your domain name will be registered to reside on Chain Reaction Web's Domain Name Servers for however long you keep it registered with us.
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Yes, to cancel your domain name you must provide written authorization to us at billing@@chainreactionweb.com from the e-mail address of the registered owner of the domain name.

Important Note: You will NOT receive a refund if you choose to cancel your domain name order and we've registered it before you officially cancel it. 

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Chain Reaction Web does not require the use of NIC handles.  Furthermore, NIC handles are not interchangeable from one Registrar to another and are only used by a few Registrars.
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In the organization name field, please use your own name. It is not acceptable to leave the field blank or enter the words none, personal, home, or N/A.
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